A business that starts its operation faces unique challenges. In the middle of a crowded market, they don’t have a loyal customer base yet. So, it’s really important for them to manage their existing customer positively and achieve their full trust. That’s why it’s important to incorporate the customer relationship management (CRM) system in your […]
Because of the importance of the Customer Relationship Management (CRM) platform, 91% of businesses with more than 10 employees rely on this. However, in Bangladesh, many companies overlook the necessity of a well-executed CRM implementation process. Some business leaders sign up for a CRM and make the sales, marketing, or customer department heads figure out […]
Happy customers are the main unit of any successful business. In the past, keeping track of customers was a real struggle. Companies used to store information in physical files, address books, and spreadsheets. The old way was not only time-consuming but also made it hard to share information between different departments. With the rise of […]
Choosing the right CRM (Customer Relationship Management) software that positively changes your business is important. You have to keep in mind that not all CRM platforms are the same. Each software is suitable for different audiences and serves specific purposes. The CRM systems typically fall into three main categories: Operational, analytical, or collaborative. These categories […]
In this digital era, more businesses understand the importance of a good CRM system. As a business owner, you probably thought about managing your customer relations more efficiently with the help of a CRM too. Investing in CRM is a big step. It takes a lot of time to research and investigate the available options […]
A CRM, or Customer Relationship Management system, collects data and helps you to keep track of your customers and manage relationships with them. With the right features and functionalities, a CRM helps salespeople, managers, marketers, and business leaders with their tasks. The core functionality of a CRM is to nurture leads and manage the overall customer life […]
Are you looking to make your sales process easier and more effective? The success of your business totally depends on how much you are able to sell. So, if your sales team struggles to sell efficiently, your company’s growth will suffer, which is bad news for everyone. Many sales reps spend a lot of time […]
Struggling to turn potential customers into sales? Your lead management might be the issue here. According to research, B2C conversion rates range from 1.8% to 19%, while B2B conversion rates vary between 0.35% to 40%. And this number totally depends on how well you attract and nurture leads. If you can handle your lead effectively, […]
Have you heard of “customer relationship management” (CRM) before? It’s a way for businesses to keep track of their customers and improve sales. Despite its effectiveness, many salespeople still don’t use CRM tools. They prefer to use old-fashioned methods like spreadsheets and emails to store customer information. However, using CRM software for small businesses can […]
Picking the right CRM software for your growing business can be a challenge. With so many choices available, it’s important to understand what things to consider when making your decision. If you’re feeling overloaded by worksheets and the work of managing customer connections, it’s the right time to implement CRM in your system. A CRM […]
